Returns and Exchanges

EXCHANGE/RETURN POLICY
Change of heart? We'll happily exchange or return your unworn sunnies, in resalable condition with original case and tags, within 30 days of the purchase date from www.quayaustralia.com.
Returns are eligible for full refunds to the original form of payment.
Please allow 2-3 weeks for the receipt and processing of your exchange/return. A credit will be issued to the original form of payment. You will receive confirmation by email when your return is completed. Shipping and other charges are non-refundable

WARRANTY
For manufacturing defects, exchanges are available within 3 months of purchase. Warranty does not cover scratches, accidental damage caused through general use, or the loss of screws due to neglect.
Contact customercare@quayaustralia.com for more information

SALE ITEMS
All SALE items are final sale and are not subject to our exchange and refund policy.

 

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