How does Quay Rewards work?

Start earning points on every purchase by signing up for our Quay Rewards Program. To join free, simply create an account, click here to get started. Once you’ve completed registration, you will start earning points on all new purchases. Earn 1 point per every dollar spent. 10 points is equal to 1 dollar. Log into your account when shopping to earn.

How do I earn and redeem points?

To redeem your points, you must be signed into your Quay Rewards account and select your desired redemption amount at checkout. There are many ways to earn points, which can be found in your account or Quay Rewards page here. When you’re ready to use your points, simply select how many you’d like to redeem from the rewards drop down at checkout. You can check your points balance and rewards history by logging into your account here.

    Do my points expire?

    Your points are valid for 1 year from earning date (date of purchase).

    Can I take advantage of discount offers and redeem my points?

    Points cannot be combined with promotional offers or coupons. You can redeem your points on any regular priced items and temporarily and/or permanently marked down styles. You do, however, earn points on EVERY purchase.

    What happens to my points if I return an item or my entire order?

    If you make a return in full, your points will be refunded back to your account and points earned on the order will be deducted from your points balance. If you make a partial return, your points will not be refunded and points earned on returned items will be deducted from your points balance.

      Where do I login to view my points and redemption history?

      To check the balance and redemption history of your points, navigate to the rewards page here or by log into your account here.


      Contact us at customercare@quayaustralia.com with any further questions.