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COMMUNITY IS QUAY

Quay Squad, 

 

We know that these times are unprecedented, and we’re taking it one day at a time right here with you. We’re more committed to our community than ever, and for this reason, we’re making a few changes to the way that we normally operate. We are closely monitoring the situation, and we will keep this page updated to reflect our current position. We’re also here to chat with you at any time—just send us a note to customercare@quayaustralia.com or tweet at us @quayaustralia.

QUAY.COM

We encourage you to shop www.Quay.com, with free shipping globally. We are monitoring the situation day-to-day, and appreciate your patience in the event of any unexpected delays

DELIVERY

Shippers globally are adapting their procedures in real time to protect the safety of both employees + the community. We appreciate your patience as we work through this, as it’s possible that there may be delivery delays.

QUAY STORES

To do our part in protecting our communities, we have temporarily closed our Quay Retail Stores.

STORE RETURNS

We have extended the return window for in-store purchases to 30 days after they re-open. You will be able to return items as soon as they re-open, and for a full 30 days afterwards.

Our goal during this time is to stay connected and share uplifting content from you, our incredible squad, as we’re feeling the need for positivity, community, and self-love. Again, if any of this doesn’t feel right to you—let us know at customercare@quayaustralia.com or on twitter @quayaustralia. We’re on this ride together.

 

Sending love + good energy,

🖤 Quay

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